Discussing CX on Entrepreneur Magazine’s “Problem Solvers”

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When you call customer service and enter your info, why does the agent ask for it AGAIN!? It’s one of life’s greatest mysteries and our own Eric Skeens was invited to decode this mystery on Problem Solvers by Entrepreneur Magazine with host Jason Feifer.

Problem Solvers with Jason Feifer features savvy business owners and leading CEOs who go through crippling business problems, and learn from those challenges to be stronger, better, faster, and more nimble. Feifer, Entrepreneur’s Editor in Chief, expertly tells their stories so other businesses can avoid the same crippling problems.

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