Whether it’s using machine learning or artificial intelligence (ML/AI), all solutions and technologies should be incorporating the ability to do more with less through automating as many functions where possible. ML/AI aren’t a requirement for disruptive or differentiated technology, but it is an area that gives us a starting point when digging into the machinations of solutions or services.

Growing best-of-breed technology requires ever-evolving processes, whether that is through iterative product management and development or customer experience informed through all encompassing feedback.  Differentiated tech out works and out performs its competition.

All technologies have some risk associated with company size, support, architecture, people, existing integrations, but none can weather substantial financial risk. Any enterprise leader needs to anticipate all aspects of risk and understanding a technology company’s funding strategy, assets, and debts. Do the tea leaves indicate whether a company’s intent is to grow big and go public or to structure EBITDA to attract buyers?

Almost more important than finances and processes are the people at a company. Everyone from the visionaries to the operators; a successful company is dependent more on the people than on the technology. All technology is eventually copied and loses its uniqueness, but the companies that succeed amongst other similar tech are differentiated by the people.

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