Insights

Here is our shared knowledge base and latest happenings concerning the industry, our partners and company.

Expertise, Tech Forum, Tech Scout Mario Vitor Marques Expertise, Tech Forum, Tech Scout Mario Vitor Marques

From Cost Center to Strategic Asset

As Monks expanded its Technology Services and Artificial Intelligence capabilities, its legacy data stack became a significant barrier to growth, treating the massive volumes of data generated by their platforms as a tax rather than an asset.

This document details how the strategic partnership between Monks and Three Tree Tech led to the selection and implementation of Axiom. The engagement successfully unlocked significant cost savings and performance gains, establishing the foundational AI readiness required for Monks' next wave of innovation.

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Expertise, Tech Forum, Tech Scout Mario Vitor Marques Expertise, Tech Forum, Tech Scout Mario Vitor Marques

The SKO of Superpowers and Megazords

Superpowers and Megazords

We also spent time talking about how we've built our team differently. In a traditional channel partner, you get a seller who has surface-level knowledge across a broad set of products paired with a sales engineer who actually knows the technology. The seller does the talking, the sales engineer does the explaining. We don't operate that way.

At 3 Tree Tech, our sellers are subject matter experts. Each person on the team has deep expertise in specific areas of IT and cybersecurity. But nobody can be an expert in everything, so instead of faking it, our team is incented to bring in the right teammate when they identify a customer need that falls outside their specialty. Team selling isn't a buzzword for us. It's baked into how we pay people.

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Expertise, Tech Forum, Tech Scout Mario Vitor Marques Expertise, Tech Forum, Tech Scout Mario Vitor Marques

Perception is Everything

Three Months as CEO and What I Got Wrong About Being a Good Customer

When I accepted the CEO role at 3 Tree Tech three months ago, I thought I understood the vendor side of technology partnerships. I’d been partnering with vendors for over a decade, and I'd been 3 Tree Tech’s customer for over five years. I'd seen how partnering was traditionally done, and then I saw how 3 Tree Tech operated differently. I felt I knew the pain points on both the customer and vendor sides.

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Expertise, Tech Forum, Tech Scout Mario Vitor Marques Expertise, Tech Forum, Tech Scout Mario Vitor Marques

Surviving the speed of change: AI, Trust and Customer Experience

At the Portland Summit, 3 Tree Tech hosted its own “tribal council.” Tim Schocke, Product Manager at Lowe’s, Stacy Sherman, Founder of Doing CX Right®, and Eric Skeens, Co-founder and CTO of 3 Tree Tech sat down to debate. In true Survivor fashion, the question was not who has the best tools. It was who can outwit, outplay, and outlast the speed of disruption.

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Insights, Expertise, Team Mario Vitor Marques Insights, Expertise, Team Mario Vitor Marques

A Letter to Anyone Wondering… Huh?

A friend in business retorted to me, “I’ve never known anyone to actively demote themselves and bring in their replacement while smiling.” Cyber security leaders think in terms of impact. They don’t ask “Is this cool?” — they ask “If this fails, what breaks for customers and the business?” That mindset promotes growth while reducing friction in business.

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